PC Desktop Support, Computer Technician
DMAC / IMAC - Deploy / Installation, Move,
Add, Change
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Objective:
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I have well over ten years experience as a computer technician providing PC desktop support. I've worked with a wide range of machines and operating systems. I seek to apply my skills in a challenging environment. I can work equally well on my own, as part of a team, or directly with users.
I am interested in projects in the Tampa, Florida and Sarasota, Florida areas, in addition to New York City.
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General Information:
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Career Level:
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Senior (10+ years of experience)
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Job Search Status:
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Actively looking
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Seeking:
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Full time
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Travel Preference:
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Moderate travel (25% to 50%)
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U.S. Work Eligibility:
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U.S. Citizen
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Willing to relocate:
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Yes
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Professional Skills:
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Helpdesk & Support
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Expertise Level: Expert
15 years
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HTML
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Expertise Level: Moderate to Strong
12 years
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Technical Writing
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Expertise Level: Moderate
10 years
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Windows98
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Expertise Level: Moderate to Strong
8 years
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Network Management
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Expertise Level: Moderate
8 years
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Perl
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Expertise Level: Light
8 years
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Windows 2000
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Expertise Level: Moderate to Strong
6 years
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Windows95
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Expertise Level: Moderate
6 years
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Linux
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Expertise Level: Moderate
5 years
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Windows NT Administration
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Expertise Level: Light to Moderate
5 years
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Mac systems 1-8
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Expertise Level: Light
5 years
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Technical Training
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Expertise Level: Light to Moderate
3 years
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X Windows / Motif
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Expertise Level: Light
3 years
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Disaster Recovery
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Expertise Level: Moderate
2 years
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Apache
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Expertise Level: Light
2 years
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Novell Administration
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Expertise Level: Light
1 year
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Work History:
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Bealls, Inc. (Bradenton, Florida)
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| Desktop Support |
| August 2007 - November 2007
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§ Installed, moved, configured, deployed, and repaired desktop PCs
§ Installed XP Professional and configured to work on the LAN
§ Set up Outlook on desktops to work with Exchange Server
§ Installed and configured AS 400 emulator on local machines
§ Monitored and reported inquiries, incidents, and/or service requests using the TechExcel ticketing system
§ Used Ghost to set up PCs
§ Data recovery including running Scanpst on Outlook PST files and recovery of files from local hard drives with lost partitions
§Virus and Spyware removal
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Jersey City Economic Development (Jersey City, NJ)
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| Computer Support Consultant |
| January 1998 - August 2007
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§ Set up desktop PCs with XP, Microsoft Office and Act, installed and maintained NT, Windows 2000 and Windows 2003 servers, set up network printers
§ Help desk, PC support, desktop support, notebook support, Dell support, computer technician, network connectivity, IMAC - Installation, Move, Add, Change, data recovery
§ Work with users to resolve problems, set up network login and Outlook email
§ Remove viruses and spyware, install anti-virus software
§ Tape backup using Veritas Backup Exec for Windows Servers and Arcserve 2000 tape backup software
§ During a complete refurb of the office (moving of all files cabinets and furniture, disassembly of cubicles, removal of carpet, painting, installation of new carpet, reassembly of cubicles, return of file cabinets and furniture) moved all computer hardware and printers to storage area, supervised deinstall and reinstall of network cables from partitions, and set back up all computer hardware and printers
§ Network troubleshooting: tested LAN connectivity of network ports, patched ports, identified wiring using tracers
§ Upgraded servers by installing SCSI hard drives and tape drives
Joined Mac to a Windows network
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Education:
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| Computer Science | School: Saint Peter's College | Bachelor of Sciences (BS) | Year Completed: 1981 |
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References: |
| Dan Frohwirth (Jersey City Economic Development Corporation) | Real Estate | 201-333-7797, ext 32 | dan@jcedc.org | Years Known: 14 | Professional |
| Bret Schundler (People Power America) | CEO | | bds@schundler.org | Years Known: 10 | Professional |
| Sean Connely | Attorney | 732-225-3510 | | Years Known: 9 | Professional |
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| Additional Information: | | I am interested in projects in the Sarasota, Florida and Tampa, Florida areas, in addition to New York City. |
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PC Desktop Support, Computer Technician, IMAC - Installation, Move,
Add, Change, DMAC
Deploy, Move, Add, Change
Well over ten years experience in PC support. Experience with a wide
range of machines and operating systems. Seeks to apply skills in a
challenging environment. Works equally well on own, as part of a
team, or directly with users.
In addition to work in the New York City area, also seeks projects in
the Tampa, St. Petersburg, Clearwater, Bradenton, Sarasota, Venice,
Orlando Florida area
Anthony Olszewski
P.O. Box 3362
Jersey City, NJ. 07303
Voice mail: 201-984-1956
E-mail:
aolsz@bellatlantic.net
PROFESSIONAL EXPERIENCE
01/98 - Present TECHNICAL SUPPORT FOR THE JERSEY CITY ECONOMIC
DEVELOPMENT CORPORATION
* Set up desktop PCs with XP, Microsoft Office and Act, installed
and maintained NT, Windows 2000 and Windows 2003 servers, set up
network printers,
* Help desk, PC support, desktop support, notebook support, Dell
support, computer technician, network connectivity, IMAC -
Installation, Move, Add, Change, data recovery
* Work with users to resolve problems, set up network login and
Outlook email
* Remove viruses and spyware, install anti-virus software
* Tape backup using Veritas Backup Exec for Windows Servers and
Arcserve 2000 tape backup software
* During a complete refurb of the office (moving of all files
cabinets and furniture, disassembly of cubicles, removal of
carpet, painting, installation of new carpet, reassembly of
cubicles, return of file cabinets and furniture) moved all
computer hardware and printers to storage area, supervised
deinstall and reinstall of network cables from partitions, and set
back up all computer hardware and printers
* Upgraded servers by installing SCSI hard drives and tape drives
* Joined Mac to a Windows network
03/01 - 11/01 WEB SITE EDITOR, SCHUNDLER FOR GOVERNOR
* Worked with the campaign's communication staff in updating the
Schundler For Governor Web Site constantly throughout the day
* Maintained a Real G2 server to provide multimedia for the campaign
Web Site and distribution by e-mail. The Real G2 server was
installed on a dedicated Web server that was managed remotely via
telnet and FTP.
* Digitized audio cassette tape and VHS video tape
* Set up and administered dial up remote access for mobile users
01/98 - 07/01 TECHNICAL SUPPORT, CITY OF JERSEY CITY
* Installed and maintained computers and printers for the Mayor's
Office and the Law Department
* Worked with a variety of operating systems (DOS, Windows 3.1, and
Windows 95) and applications
* Help desk, PC support, desktop support, notebook support, Dell
support, computer technician, network connectivity, data recovery
* Provided computer support for users with many different skill
levels
* Set up user accounts and printers on Novell Netware servers
* Tape backup
* Network troubleshooting: tested LAN connectivity of network ports, patched ports, identified wiring using tracers
* IMAC - Installation, Move, Add, Change - Installed new computers
in entire departments, switched Law Department from Macs to Dell
PCs
* Installed network switches and rack-mounted battery backup UPS
* Set up Wordperfect 5.1, Wordperfect for Windows, and Groupwise
email for users
* Removed viruses and installed anti-virus software
* Instructed users on computer use
10/97 - 07/01 WEB SITE EDITOR, CITY OF JERSEY CITY
* Established and maintained the City of Jersey City's Official Web Site
§Produced and scanned photos for the Site
§Scanned and OCRed text from existing publications
§ Communicated with residents, businesses and news media
§Composed and edited text
§Worked with the Mayor Schundler's Communication staff and other City departments
* Administered press release fax list using Winfax
* Mail merges for targeted letters using Word, Excel and Access
09/92 - 10/97 COMPUTER TECHNICIAN, METRO COMPUTER REPAIR
* Duties included the troubleshooting, repair, assembly and upgrade
of various models of PCs
* Implemented a promotional program of group faxes using PAGEMAKER
5.0 and WINFAX PRO 4.0
02/92 - 09/92 MAGAZINE EDITOR, TFH (World's largest publisher of
animal books)
* Wrote text, dealt with outside authors, and selected photographs
and layout for the first issue of a new publication.
* Assisted book editors with various projects.
OTHER ACTIVITIES
* Set up a Linux (Redhat) file server for my home network and a
Linux (SUSE) mail server for group emails of a newsletter
* Set up and configured a number of secure wireless networks using
Linksys and Netgear routers
* Restored lost Administrator password on XP, Windows 2000, and Mac
XP (SATA drive) computers
* Wrote a booklet on Hudson County History, Hudson County Facts, that is sold on Amazon
* Established and maintain a number of Web Sites.
§Images are produced with a digital camera, and through scanning.
§Video is produced with a camcorder, by digitizing VHS tape, and by converting DVD video and Tivo files.
§Entire books are placed Online by scanning and OCR.
§PERL scripts are modified and installed on the Web servers for counters, image display, Web Page tables with data loaded "on the fly" from text files, and to
provide interactive features (e.g. email copies of Web Pages).
§ Files are uploaded to the Web servers using FTP.
* Was a volunteer in the 1997 campaign to re-elect Bret Schundler mayor of Jersey City
§ Was the Webmaster for the campaign: www.schundler.org - continue to update and post multimedia
§ Also worked, on a daily basis, at a number of different practical aspects of that campaign
* Wrote a chapter on Avian Genetics for a veterinary text book
* Member of Mensa. Helped with a newsletter for young Mensans
* Amateur radio operator. Technician license
EDUCATION
Saint Peter's College, Jersey City, Graduated 1981, B.S., Computer
Science (3.47 GPA)
REFERENCES
Bret Schundler
Frmr. Mayor of Jersey City
Currently Adjunct Assistant Professor, The King’s College, New York City
P.O. Box 3659
Jersey City, NJ 07303
bds@schundler.org
Sean Connelly
Frmr. Corporation Counsel of Jersey City
732-225-3510
Dan Frohwirth
Jersey City Economic Development Corporation
30 Montgomery Street
Jersey City, NJ 07302
201-333-7797, Ext. 32
dan@jcedc.org
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